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TESTIMONIALS

Always attentive to the needs, great communication, prompt with servicing.

P.S., Atlanta

Courteous service and genuine appearance that Universal appreciates me as a customer.

R.M., Marietta

Universal has been very reliable.

A.R., Norcross

They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.

K.V., Atlanta

Followed through on exactly what they said they would do.

B.R., Alpharetta

Professional work, prompt responses, excellent customer care.

L.S., Stone Mountain

Outstanding customer service, friendly, courteous, knowledgeable.

S.C., Tucker

We used Universal twice and both times have been great. Always professional and helpful.

S.R., Atlanta

We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice

M.C., Atlanta

Personnel were courteous, timely & considerate of my time.

M.H., Atlanta

Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.

A.A., Atlanta

Universal provided excellent inspection of my HVAC system.

M.E., Atlanta

The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.

R.L., Cumming

I have recommended Universal to my neighbors as well as to the Mortgage Field services.

B.J.D., Tucker

I have never seen better customer service with skilled techs!

M.G., Gainesville

My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!

C.K., Atlanta

Great service! Appreciate “quick” appointment schedule.

B.H., Ellenwood

Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!

J.D.E., Snellville

Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.

T.B., Decatur

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ABOUT US

Company History Our Employees Our Partners

Our Mission


Is to be the premier HVAC company in the industry, dedicated to providing our customers with the highest standards of quality, service and innovation.

Our company has grown to become a respected industry leader and #1 in the Georgia area; providing global solutions for your home comfort - every season of the year. At Universal we have the wealth of knowledge and experience in indoor air quality products. We are fully qualified to help you select the comfort system that best fits your needs and find solutions for many of the deficiencies and problems you may have with your existing system.

We are proud to be the:


  • Authorized Service Provider with Home Depot
  • #1 HVAC Dealer and Premier Partner with Georgia Power since 2001
  • One of the Largest HVAC service providers and Trane dealers in Georgia  

We specialize in:


  • Heating and Air Conditioning
  • Heat Pumps and Dual Fuels
  • Ductless Systems
  • Design and Installation of Ductwork
  • Zoning
  • Duct Cleaning
  • Residential and Light Commercial Projects
  • Service, Preventive Maintenance
  • Indoor Air Quality Products
  • Fireplaces
united by exceptional servicesm