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TESTIMONIALS

Always attentive to the needs, great communication, prompt with servicing.

P.S., Atlanta

Courteous service and genuine appearance that Universal appreciates me as a customer.

R.M., Marietta

Universal has been very reliable.

A.R., Norcross

They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.

K.V., Atlanta

Followed through on exactly what they said they would do.

B.R., Alpharetta

Professional work, prompt responses, excellent customer care.

L.S., Stone Mountain

Outstanding customer service, friendly, courteous, knowledgeable.

S.C., Tucker

We used Universal twice and both times have been great. Always professional and helpful.

S.R., Atlanta

We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice

M.C., Atlanta

Personnel were courteous, timely & considerate of my time.

M.H., Atlanta

Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.

A.A., Atlanta

Universal provided excellent inspection of my HVAC system.

M.E., Atlanta

The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.

R.L., Cumming

I have recommended Universal to my neighbors as well as to the Mortgage Field services.

B.J.D., Tucker

I have never seen better customer service with skilled techs!

M.G., Gainesville

My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!

C.K., Atlanta

Great service! Appreciate “quick” appointment schedule.

B.H., Ellenwood

Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!

J.D.E., Snellville

Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.

T.B., Decatur

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DUCTLESS SYSTEMS

HOW DOES A DUCTLESS SYSTEM WORK?
 
With a ductless system, simple copper tubing and electrical wiring to indoor units connects a separately installed outdoor unit. Refrigerant is pumped from the outdoor condenser coil and compressor through the tubing to the indoor unit or units. A fan then quietly distributes cool air drawn across the unit's evaporator coil.




What are the benefits of Ductless systems?
There are a number of benefits users get with a ductless system.

These include 
                          - Easy installation
                          - Easy maintenance
                          - Quiet operation
                          - Heating
                          - Simple control
                          - Attractive and efficient design


An easy installation for your contractor means less mess, or disruption, for your home or downtime for your business. Ductless systems are easy to maintain. Many indoor units have washable filters and require only periodical cleaning. Outdoor units are designed for easy access for your contractor for those routine maintenance calls.

Both the indoor and outdoor units are designed for quiet operation. Indoor units are typically quiet enough for libraries, classrooms, boardrooms, and the most sensitive room in the house, the bedroom. Outdoor units are generally quiet enough to be installed under a window or near a patio so sleeping or the entertaining of guests is not disrupted. Indoor units blend well into interior spaces and you don't have to sacrifice a window as window type air conditioning units.

Ductless systems provide additional heating as well so you can live and work comfortably year-round. And ductless systems are easy to operate. Many provide system control features with a hand-head wireless controller or wall thermostat that puts you in direct control of your comfort.

What are the main components of a Ductless system?
A ductless split air conditioning system consists of four major components:

1. The condensing unit, which contains the compressor, is located outside the building.

2. Thin refrigerant lines, usually copper tubing, connects the outdoor unit to the indoor unit or units.

3. The indoor unit or units, each with a fan, come in a variety of shapes and sizes and can be wall or ceiling mounted.

4. A hand-held wireless remote or wall monitor controls the entire system.

How is Ductless different than central air-conditioning?
The amount of cold air entering the room can he controlled by a thermostat or it can be regulated by an infra-red remote control, like a TV remote. One room or one area of a building can maintain a different temperature from another room or area in the same building.

In a central air-conditioning system, refrigerant is pumped from the outdoor condenser coil indoors to a single indoor coil from which cooled air is distributed to each room through a system of ducts. In many houses and businesses, the amount of cold air in one room cannot be regulated without changing the temperature of every room in the building.

What is "zone control"?
Ductless Split Air-Conditioning Systems offer room-by-room or "zone" control, which minimizes over-cooling typical of central air-conditioning systems.
Zone-control is used in businesses where special equipment, such as computers or telecommunications equipment, require colder temperatures than the surrounding rooms. A ductless system equipped with optional controls can cool a room even when outdoor temperatures reach far below freezing.

Space demands on modern business make it necessary for some companies to install modular and special-purpose offices within existing spaces. Ductless systems are perfect for these uses. The condensing unit can be placed outside the office, and tubing and wiring can be run into the room. Inside wall or ceiling units can distribute the cooled air with precision.

Ductless systems are the perfect solution for spot cooling - for example, in large structures like retail stores and supermarkets, where areas can be either too hot or too cold.

Since no ductwork or air distribution system is needed with a ductless system, there are few places where these systems cannot be installed. Systems have been placed all over the world - in small and large offices, shops, motels and hotels, schools and universities, telephone equipment rooms, computer rooms, banks and currency exchanges, churches, hospitals and laboratories. Ductless systems have been installed for both primary and back-up cooling.


Who manufacturers Ductless systems?
There are several manufacturers that produce Ductless systems. Please call Universal to help you to make the best choice for you. 



Mini-Split Air Conditioners FAQs

How do I choose a mini split air conditioner?
Like all air conditioners you need to know how many BTUs you need to cool the area you are trying to cool. You also need to consider the number of air handles that you need normally one air handler per room is what you would need but, if your home has open areas you may be able to cool multiple rooms.

There are many options for types of air vents that you can purchase some sit in the home and are mounted on the walls and some can be mounted in the ceiling. It is important that you talk to a person who is certified to install air conditioning about your options to help you decide which would meet your needs.

What are the pros and cons of a mini split air conditioner?
Mini split air conditioners is a cost effective choice to center air conditioning. They are typically more expensive than wall or window air conditioners and you need an HVAC professional to install the unit. Since the compressor sits outside they mini split air conditioners are very quiet and efficient.

How do I install a mini split air conditioner, why do I need a HVAC Professional?
Install a mini split air conditioner is more complicated that a window unit but far less complicated than installing central air. A professional will need to run lines for the coolant, electricity, and drainage. You will also need a professional HVAC person to charge it with the right amount of coolants.

How big will the hole be in my wall?
This slightly varies depending on the unit you buy but, it is generally 2-3/4" to 3" in diameter.

Do some mini split air conditioners have heat?
Some through the mini split air conditioners have electric heat strips and a few have heat pumps.

What is dual zone and triple zone?
Dual zone means that there are two air handlers and triple zone means there are three air handlers. It is best to get an air handler for each room you are trying to cool but, if you are trying to cool open areas that consist of more than one room you may be able to use one air handler just make sure the BTUs are enough to cover the square foot area of all of the rooms.

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