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TESTIMONIALS
Always attentive to the needs, great communication, prompt with servicing.
P.S., Atlanta
Courteous service and genuine appearance that Universal appreciates me as a customer.
R.M., Marietta
Universal has been very reliable.
A.R., Norcross
They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.
K.V., Atlanta
Followed through on exactly what they said they would do.
B.R., Alpharetta
Professional work, prompt responses, excellent customer care.
L.S., Stone Mountain
Outstanding customer service, friendly, courteous, knowledgeable.
S.C., Tucker
We used Universal twice and both times have been great. Always professional and helpful.
S.R., Atlanta
We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice
M.C., Atlanta
Personnel were courteous, timely & considerate of my time.
M.H., Atlanta
Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.
A.A., Atlanta
Universal provided excellent inspection of my HVAC system.
M.E., Atlanta
The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.
R.L., Cumming
I have recommended Universal to my neighbors as well as to the Mortgage Field services.
B.J.D., Tucker
I have never seen better customer service with skilled techs!
M.G., Gainesville
My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!
C.K., Atlanta
Great service! Appreciate “quick” appointment schedule.
B.H., Ellenwood
Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!
J.D.E., Snellville
Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.
T.B., Decatur
DESIGN AND INSTALLATION OF DUCTWORK
KNOW YOUR DUCTS
In houses with forced-air heating and cooling systems, ducts are used to distribute conditioned air throughout the house. In a typical house, however, about 20% of the air that moves through the duct system is lost due to leaks, holes, and poorly connected ducts. The result is higher utility bills and difficulty keeping the house comfortable, no matter how the thermostat is set. How do you know that your home has poorly performing ducts? You may have duct problems if:
- you have high summer and winter utility bills;
- you have rooms that are difficult to heat and cool;
- you have stuffy rooms that never seem to feel comfortable;
- your ducts are located in an attic, crawlspace, or the garage;
- you find tangled or kinked flexible ducts in your system.
WORKING WITH A CONTRACTOR
Many homeowners choose to hire a professional contractor for duct improvement projects.
Universal will:
Inspect the whole duct system, including attic and crawlspaces.
Evaluate the system's supply and return air balance.Many systems have air return ducts that are too small.
Repair damaged and disconnected ducts and straighten out flexible ducts that are tangled or crushed.
Seal all leaks and connections with mastic, metal tape, or an aerosol-based sealant.
Seal all registers and grills tightly to the ducts.
Insulate ducts in unconditioned areas (like attics,crawlspaces, and garages) with duct insulation that carries an R-value of 6 or higher.
Include a new filter as part of any duct system improvement. The contractor should evaluate air flow after repairs are completed.
Ensure there is no backdrafting of gas or oil-burning appliances, and conduct a combustion safety test
after ducts are sealed.
East Atlanta
Phone: (888) 794-1285
Fax: (770) 908-8487