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TESTIMONIALS
Always attentive to the needs, great communication, prompt with servicing.
P.S., Atlanta
Courteous service and genuine appearance that Universal appreciates me as a customer.
R.M., Marietta
Universal has been very reliable.
A.R., Norcross
They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.
K.V., Atlanta
Followed through on exactly what they said they would do.
B.R., Alpharetta
Professional work, prompt responses, excellent customer care.
L.S., Stone Mountain
Outstanding customer service, friendly, courteous, knowledgeable.
S.C., Tucker
We used Universal twice and both times have been great. Always professional and helpful.
S.R., Atlanta
We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice
M.C., Atlanta
Personnel were courteous, timely & considerate of my time.
M.H., Atlanta
Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.
A.A., Atlanta
Universal provided excellent inspection of my HVAC system.
M.E., Atlanta
The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.
R.L., Cumming
I have recommended Universal to my neighbors as well as to the Mortgage Field services.
B.J.D., Tucker
I have never seen better customer service with skilled techs!
M.G., Gainesville
My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!
C.K., Atlanta
Great service! Appreciate “quick” appointment schedule.
B.H., Ellenwood
Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!
J.D.E., Snellville
Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.
T.B., Decatur
HEAT PUMPS AND DUAL FUELS
Home heating and cooling accounts for more than 50% of the average monthly energy bill. Begin saving today with an energy-efficient heat pump.
Heat Pump
The most economical way to keep your home comfortable year-round.
A heat pump is the most advanced and efficient heating and cooling system available today. The technologically advanced heat pump keeps your home warm in the winter and cool in the summer — with one amazing piece of equipment. It's also a wise energy investment that can result in major savings on monthly energy bills for many homeowners.
A good investment in durability
You can't beat a heat pump for durability. In fact, heat pumps last an average of 20 years in the Southeast United States.
Added flexibility when building a home
A heat pump gives you more design flexibility when building your home. Since there are no flames or fumes, you won't have to add flues or vent pipes that waste valuable closet and storage space. And because there are no flues, you'll have more choices in where to locate the indoor part of your heat pump system.
Choose the best heat pump for your home
Heat pumps come in a variety of types. We can help you determine the type of heat pump and size that fits your home so you'll be comfortable season after season.
The air source heat pump is the most common electric heat pump. It uses an outdoor unit and outside air to transfer the heat.
A geothermal heat pump uses the near-constant temperature of the earth for its heat source. It uses special water piping and the earth to transfer heat. Choose a geothermal heat pump and you won't have a unit sitting outside your home.
A dual-fuel (piggyback) heat pump may be a better choice than simply replacing an old air conditioner if you have a relatively new gas or propane furnace. The furnace provides the heat on the colder winter days.
East Atlanta
Phone: (770) 908-8488
Fax: (770) 908-8487