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TESTIMONIALS
Always attentive to the needs, great communication, prompt with servicing.
P.S., Atlanta
Courteous service and genuine appearance that Universal appreciates me as a customer.
R.M., Marietta
Universal has been very reliable.
A.R., Norcross
They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.
K.V., Atlanta
Followed through on exactly what they said they would do.
B.R., Alpharetta
Professional work, prompt responses, excellent customer care.
L.S., Stone Mountain
Outstanding customer service, friendly, courteous, knowledgeable.
S.C., Tucker
We used Universal twice and both times have been great. Always professional and helpful.
S.R., Atlanta
We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice
M.C., Atlanta
Personnel were courteous, timely & considerate of my time.
M.H., Atlanta
Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.
A.A., Atlanta
Universal provided excellent inspection of my HVAC system.
M.E., Atlanta
The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.
R.L., Cumming
I have recommended Universal to my neighbors as well as to the Mortgage Field services.
B.J.D., Tucker
I have never seen better customer service with skilled techs!
M.G., Gainesville
My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!
C.K., Atlanta
Great service! Appreciate “quick” appointment schedule.
B.H., Ellenwood
Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!
J.D.E., Snellville
Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.
T.B., Decatur
SERVICE AND MAINTENANCE
Dirt and neglect are the #1 causes of heating and cooling system failure.
One of the most important steps you can take to prevent future problems and unwanted cost is to clean or replace the air filters and have your system checked regularly - do annual pre-season check-ups. Dirty indoor and outdoor coils reduce the system's ability to cool your home and cause the system to run longer, costing you more energy dollars and decreasing the life of the equipment.
Sealing your ducts
A duct's job is to circulate heated or cooled air evenly to every room in a house. Poorly performing ducts can leak conditioned air and reduce your system's efficiency by as much as 20% by causing it to work harder to keep your home at a comfortable temperature. You should have your duct system checked by a professional contractor to ensure it is operating efficiently to deliver the right amount of conditioned air.
Preventive Maintenance Agreement
Preventive maintenance agreement (PMA) is an agreement between you and your heating and cooling contractor for scheduled inspections and maintenance of your heating and air conditioning (HVAC) system.
Savings: PMAs typically more than pay for themselves through higher efficiency, less utility overpayment, and discounts. PMA customers receive a discount on all parts and services during the entire year.
Peace of Mind: Regular maintenance will mean fewer system failures and a longer life for your HVAC equipment.
Priority Service: Should a system failure occur during the heat of the summer or the cold of the winter, customers with PMAs receive priority service.
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| The outdoor coil above has been neglected and covered in dust and dirt. Scroll over the image above for a closer look. | The outdoor coil above has been cleaned and is able to perform better. Scroll over the image above for a closer look. | The indoor coil above has been neglected and covered in dust and dirt. Scroll over the image above for a closer look. |
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The unit to the left is a 7 year old high efficiency unit. Lack of maintenance caused this unit to fail. | |
If you're interested in servicing your equipment click here.
East Atlanta
Phone: (770) 908-8488
Fax: (770) 908-8487