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TESTIMONIALS
Always attentive to the needs, great communication, prompt with servicing.
P.S., Atlanta
Courteous service and genuine appearance that Universal appreciates me as a customer.
R.M., Marietta
Universal has been very reliable.
A.R., Norcross
They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.
K.V., Atlanta
Followed through on exactly what they said they would do.
B.R., Alpharetta
Professional work, prompt responses, excellent customer care.
L.S., Stone Mountain
Outstanding customer service, friendly, courteous, knowledgeable.
S.C., Tucker
We used Universal twice and both times have been great. Always professional and helpful.
S.R., Atlanta
We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice
M.C., Atlanta
Personnel were courteous, timely & considerate of my time.
M.H., Atlanta
Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.
A.A., Atlanta
Universal provided excellent inspection of my HVAC system.
M.E., Atlanta
The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.
R.L., Cumming
I have recommended Universal to my neighbors as well as to the Mortgage Field services.
B.J.D., Tucker
I have never seen better customer service with skilled techs!
M.G., Gainesville
My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!
C.K., Atlanta
Great service! Appreciate “quick” appointment schedule.
B.H., Ellenwood
Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!
J.D.E., Snellville
Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.
T.B., Decatur
FLAT RATE SERVICES
Residential Service Call Rates:
$85.00
$120.00 [weekend price and after hours (7 pm - 7am)]
Commercial Service Call Rates:
Please call for pricing.
Details:
A service technician will perform a complete diagnostic of the customers existing systems to determine the extent of their problem. After the diagnostic evaluation, the service technician will give the customer a the cost to repair the system. Upon customer approval, the service technician will complete the necessary work. The service call covers only the drive time plus a 30 minute system diagnostic.
Residential Tune-up Rates *:
One A/C or Furnace
$89.95
Two A/C's or Furnaces
$179.90
A/C and Furnace
$179.90
Two A/C's and Furnaces
$359.80
Commercial Tune-up Rates:
Please call for pricing.
Details:
A Tune-up is an 18 point inspection of the gas furnace, heat pump, cooling system during its performance. The purpose of a tune-up is to ensure that the unit is in optimum working condition. A tune-up can only be performed when the unit is working properly. If during the tune-up it is determined that the system needs some corrective work then the technician will:
1. Inform the customer of the current problem(s) and cost. 2. If the customer approves the cost of the required repairs, the technician will repair the system or order the part(s) that are needed and schedule a follow up appointment to complete the job.
*Pricing may vary depending on location. Please call for more information.
East Atlanta
Phone: (770) 908-8488
Fax: (770) 908-8487