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TESTIMONIALS
Always attentive to the needs, great communication, prompt with servicing.
P.S., Atlanta
Courteous service and genuine appearance that Universal appreciates me as a customer.
R.M., Marietta
Universal has been very reliable.
A.R., Norcross
They answered every question asked, no matter how odd. Extremely clean and careful. Probably the best service people ever dealt with.
K.V., Atlanta
Followed through on exactly what they said they would do.
B.R., Alpharetta
Professional work, prompt responses, excellent customer care.
L.S., Stone Mountain
Outstanding customer service, friendly, courteous, knowledgeable.
S.C., Tucker
We used Universal twice and both times have been great. Always professional and helpful.
S.R., Atlanta
We love using you guys for our air conditioning and heating needs. Your technicians are always very professional and personable. Even the office staff who sets the appointments is customer focused and nice
M.C., Atlanta
Personnel were courteous, timely & considerate of my time.
M.H., Atlanta
Universal has been taking care of both of my properties for 9 years and I have been perfectly happy every time.
A.A., Atlanta
Universal provided excellent inspection of my HVAC system.
M.E., Atlanta
The service office representative was helpful in scheduling a service tech to fix our problem. Service tech was very professional. He examined all areas that might have caused the problem and he instructed me on that to look for in the future.
R.L., Cumming
I have recommended Universal to my neighbors as well as to the Mortgage Field services.
B.J.D., Tucker
I have never seen better customer service with skilled techs!
M.G., Gainesville
My experience with Universal has always been one of excellent service. Very friendly and helpful personnel. Always received the most courteous attitudes of every personnel I have encountered. Thank you!
C.K., Atlanta
Great service! Appreciate “quick” appointment schedule.
B.H., Ellenwood
Very impressed with how quickly Universal responded. Very professional and excellent service. Thank you!
J.D.E., Snellville
Your technicians are always polite and considerate. Very professional service. We are very pleased with your company and the service we had experienced.
T.B., Decatur
EQUIPMENT REPLACEMENT
Some of your rooms are too hot or too cold.
Duct work - inadequate air sealing or insulation could be the problem.
Your home has humidity problems and/or excessive dust.
Poorly operating or improperly sized equipment could be to blame.
Your equipment needs frequent repairs and your energy bills are going up.
In addition to the rise in energy costs, the age and condition of your heating and cooling equipment may have caused it to become less efficient.
Your heat pump or air conditioner is more than 10 years old.
Consider replacing it with newer, more efficient equipment.
You leave your thermostat set at one constant temperature.
You can achieve great energy savings with a programmable thermostat.
Choosing the right equipment
When purchasing heating and cooling equipment, remember that high efficiency levels begin with ENERGY STAR.
Switch to an energy-efficient heat pump and begin enjoying year-round energy savings. No matter what season it is, your home is competing with the weather outside to make sure the inside temperature remains comfortable. As outside temperatures cool off in the winter and heat up in the summer, your heating and cooling equipment requires more energy to keep your home at the desired comfort level.
If you feel that you need to change your equipment please click here for a free estimate.


East Atlanta
Phone: (770) 908-8488
Fax: (770) 908-8487